[att.com home.] [AT&T Business.]
AT&T Business Internet Services

Access Numbers Access Numbers
Wi-Fi Search Wi-Fi Search
Downloads Downloads
Network Status Network Status
Security Center Security Center
Service Announcements Service

Access Number Search

Client version 9.7.2 is now available. To read about the list of enhancements this client includes, please review the client´s version history at http://www.corp.att.com/agnc/windows/documentation/versionhistory.pdf.
Home > Get Help > Traveling Users
Traveling Users: Troubleshooting
I am traveling in Russia, Pakistan, or the Philippines and receiving an Error 50 when trying to connect. Printable View Return to List
Global Access Control (GAC) is designed to reduce fraudulent access to the network. Restricted accounts will need to be pre-authorized to gain Internet access when traveling to Russia, Pakistan, and/or the Philippines. When a user requires access to one of the GAC controlled countries they should contact the in-country Internet HD to request access to the blocked country. If a customer attempts to access a LIG in Russia, Pakistan, or the Philippines, and is affected by GAC, he/she will receive the following error message: !Error 50 Due to Network Restrictions, you are not authorized to access the network from this country. For assistance, please contact this country´s helpdesk for access authorization." The in-country helpdesk list can be found in the Customer Support section of your dialer under the HELP menu. You may also locate a helpdesk list under this website by clicking the option for Contact Us and then Help Desk Numbers.
Printable View Return to List

Get Help Quick
Access Numbers Access Numbers
Agreements / Policies Agreements / Policies
BIS Credit Card Service Withdrawal BIS Credit Card Service Withdrawal
Browsers Browsers
Corporate Accounts Corporate Accounts
Country-Specific Info Country-Specific Info
Downloads & Dialers Downloads & Dialers
Glossary Glossary
Internet Access Internet Access
Internet Service Abuse Internet Service Abuse
Leased Line Access Leased Line Access
Modems / Phone Lines Modems / Phone Lines
Network Settings Network Settings
Passwords Passwords
Traveling Users Traveling Users

Service Terms. AT&T Terms & Conditions. Privacy Policy. Contact AT&T. Contact Us.
Copyright © 2017 AT&T. All rights reserved.